The Standard Operating Procedures are arranged into the following four books (outlined in the SOPS Index Card):
Book 1 |
Outlines the structure and general principles of operation of the Quality Management System, communication and continuous improvement principles. |
Book 2 |
The operational procedures in relation to training and assessment activities. |
Book 3 |
The operational procedures in relation to human resources, including members, staff and Licensed Trainers. |
Book 4 |
The operational procedures in relation to administrative activities of the Training Division. |
QM1 Management Policies
QM2 Communication
QM3 Continuous Improvement
Book 2 – TRAINING AND ASSESSMENT
TA1 Training
TA2 Assessment
TA3 Participants
TA4 Resources
Book 3 – HUMAN RESOURCES
HR1 Human Resources
HR2 Safe Work Environment
AD1 Records
AD2 Pre-Enrolment
AD3 Awards & Refunds
Section B - Supporting Documents
This section contains documents that relate to operational aspects of Surf Life Saving NSW. These documents are not confined to the Standard Operating Procedures Manual and may be distributed separately. These documents consist of the following: